At Weboho LLC, we strive to ensure that our clients are completely satisfied with our services. This Refund Policy outlines the conditions under which refunds may be issued for services provided by Weboho LLC.
1. Eligibility for Refunds
Refunds are only available under the following conditions:
- Project Cancellation: If you decide to cancel your project before any work has commenced, you will be eligible for a full refund of any initial payments made.
- Non-Delivery of Service: If Weboho LLC fails to deliver the agreed-upon services within the specified timeframe and no mutually agreed-upon extension has been granted, you may request a full or partial refund based on the work completed.
- Unsatisfactory Work: If the delivered work does not meet the agreed-upon specifications or quality standards, you may request a revision. If Weboho LLC is unable to rectify the issues after multiple attempts, a partial refund may be considered based on the scope of work completed and the initial agreement.
2. Non-Refundable Services
The following services are non-refundable:
- Completed Work: Once the project or specific milestones within the project have been completed and delivered to the client’s satisfaction, those services are non-refundable.
- Consultation Fees: Fees paid for consultation services are non-refundable.
- Third-Party Costs: Any costs incurred by Weboho LLC on behalf of the client for third-party services or products (such as hosting, domain registration, stock images, etc.) are non-refundable.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact Us: Email us at [Insert Email Address] with your refund request, including your project details, reasons for the request, and any supporting documentation.
- Review: Our team will review your request and respond within [insert number] business days.
- Resolution: We will work with you to address your concerns and, if eligible, process your refund.
4. Processing Refunds
If a refund is approved, it will be processed within [insert number] business days. Refunds will be issued to the original method of payment unless otherwise agreed upon.
5. Changes to This Refund Policy
Weboho LLC reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically to ensure you are aware of any changes.
6. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us:
Weboho LLC
1209 MOUNTAIN ROAD PL NE STE R Albuquerque NM 87110 USA
+1(2133152624)
Thank you for choosing Weboho LLC. We appreciate your business and are committed to providing you with the highest quality of service.